Outside Life Epic Pass FAQ's

Payment Completion & Deadlines

After your Epic College Pass is paid in full and you’ve been student verified:

Outside Life will upload your information into the Epic Pass database.
A confirmation email with instructions on next steps will be emailed to you.

Deadlines:

Anyone who registers for the pass after October 3th will be required to pay in full.
The final date to purchase the Epic College Pass is November 8, 2025.

Deposit Information

A $25 deposit is required to reserve your Epic Pass. Pass prices will increase incrementally through November. Your pass rate is not locked in until you are paid in full OR unless you have opted into a FlexPay payment plan. You may pay for your pass in full any time prior to the final payment deadline. Your pass will not be processed until it is paid in full. Last day to make a Deposit Only is Friday, October 3, 2025. The $25 deposit is non-refundable. Once you have paid in full, Outside Life is not able to refund any amount. The pass is non-refundable. If you cancel prior to paying in full, you will be refunded any payment except the $25 deposit.

Last day to make a deposit only is Friday, October 3, 2025.

You may pay for your pass in full any time prior to the final payment deadline. Your pass will not be processed until it is paid in full. Last day to make a Deposit Only is Friday, October 3, 2025.

Refund Policy

Once you have paid in full and your Epic College Pass has been processed through Vail Resorts, Outside Life is not able to refund any amount. The pass is non-refundable.

Epic Coverage Information

Your new season pass will include Epic Coverage and you will be notified in the fall with instructions to customize your protection for your 25/26 season pass, including how to make, update or change your Epic Coverage elections. No sign-up required. Epic Coverage elections do not change the access of your pass; they are used to determine refund eligibility and amount should a qualifying event occur.

Visit the Epic Pass website here for full coverage details.

PERSONAL EVENT REFUND REQUEST: Personal refund requests must be submitted within 30 days of the event. Please see Epic Coverage Terms and Conditions for full details.

Delivery & Pickup

Receiving Epic College Pass by Mail: Your pass will not be processed through Vail Resorts until it is paid in full. Once your pass is processed by Vail Resorts and activated by you, Vail Resorts will start mailing physical passes in Fall 2025. You will also have access to use your Epic Pass through the MyEpicApp.

Picking Up Epic College Pass at Epic Resort: As soon as your pass is processed this fall, you have the option to pick up your physical Epic Pass at a Vail Resort Pass Office with your pass confirmation and the email address associated with your pass purchase.